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Notice of Temporary Midtown Branch Closure (Effective March 23, 2020)


Dear customers:


Bank of China U.S.A. continues to monitor the news related to COVID-19 and its impact in the U.S. and around the world. To help prevent the spread of COVID-19, out of an abundance of caution, we are closing our Midtown Branch retail banking floor until further notice.


Please note that while certain business functions and processes may be affected, including delays in posting ATM deposits to customer accounts, we will do our best to minimize the risk of disruption.


At this time, we encourage our customers and clients to utilize our online banking services during the affected period. If you need immediate assistance, our Manhattan Branch Bankers may be reached at 212-935-3101 and our Queens Branch bankers are available to provide you information and assistance at 212-925-2355. You can also email us at [email protected]


If you need immediate in person assistance or service, please visit our Queens Branch located at 42-35 Main Street, Flushing, NY 11355. If necessary and possible under the circumstances, you may be able to visit the Manhattan Branch by appointment only.


We want to assure you that Bank of China U.S.A. will continue to assess the situation and provide updates accordingly. We sincerely apologize for any inconvenience this may cause you and thank you for your continued support and understanding. From all of us here at Bank of China, we hope you and your love ones remain safe and healthy.


Bank of China U.S.A. New York Branch

March 23, 2020